"The overall customer service was brilliant"

"The overall customer service was brilliant"

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Our story - The Hansons

hansons

 

 

"The overall customer service was brilliant"

“My wife Linda and I bought a golf apartment in Soma Bay, Egypt in November 2010. We use this as a holiday home for ourselves, family and friends. We visit our apartment on a regular basis but we hope to live there for several months a year when we retire. We made the purchase with the help of moneycorp, who we chose following recommendation by the Daily Telegraph.

 

Professional, knowledgeable and re-assuring

Moneycorp were excellent and they ensured the transfer of our funds in euros was both smooth and timely. The overall customer service was brilliant and we had regular contact with our dealer Simon Lowy. He was professional, knowledgeable and re-assuring throughout the very stressful few months leading to completion.

Very competitive exchange rate

We were particularly impressed with the assistance moneycorp provided, when a last minute hitch took place and we needed a large sum of euros in less than 24 hours notice to take with us to Egypt the following day. The money was arranged without a problem and at a very competitive exchange rate.

Slick, efficient and accessible

The moneycorp customer service was slick, efficient and they were accessible whenever we needed them. Simon even was there to ring us from time to time to make sure everything was ok. We definitely intend using moneycorp to transfer money to Egypt when we retire and would certainly recommend them to friends and family without hesitation.”

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