Keeping your payments moving
How you can speak to the international payments team during Coronavirus
At Moneycorp, the safety and wellbeing of our customers and colleagues is our top priority.
To protect the health of our staff, we have implemented home working provisions for some of our colleagues. We are here to support and service our clients through these challenging times with the level of service you receive from us not affected.
Here’s a quick reminder on the ways you can keep your money moving with Moneycorp during this time:
Telephone
As the markets move, you can easily speak to one of our team who can support you on the latest currency news and help you send a payment.
- For private international payments: +44 (0) 20 7589 3000 (Monday–Friday: 7:30am – 9:00pm).
- For corporate international payments: +44 (0) 20 7823 7800 (Monday–Friday: 7:30am – 6:00pm).
Online
You can make an international payment online 24/7, so you can get your money where it needs to be, no matter the time of day. Add funds, exchange 30+ currencies, manage recipients, set up a new payment and view your transaction history via our secure online platform.
Our team are also on hand via email, so if you do have any queries or would like to exchange your currency over email you can do so on the following:
Private International Payments:
- Customer services: privateclientservices@moneycorp.com
- Dealing and transactional team: privatedealing@moneycorp.com
Corporate International payments:
- To make a transaction, email : CFXDealers@moneycorp.com
- To enquire about making a payment, email: Corporate.Customer.Service@moneycorp.com
We will keep you updated as the situation evolves, and we thank you for your continued support as a customer.
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Indicative rates are displayed on our website. We use interbank rates as a reference, and these rates should only be used as a guide.
Moneycorp is a trading name of TTT Moneycorp Limited, a company registered in England under registration number 738837. Its registered office address is at Floor 5, Zig Zag Building, 70 Victoria Street, London SW1E 6SQ and it is VAT registration number is 897 3934 54. TTT Moneycorp Limited is authorised by the Financial Conduct Authority under the Payment Service Regulation 2017 (firm reference number 308919) for the provision of payment services.
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Travel money services are provided by Moneycorp CFX Limited. Moneycorp CFX limited is a company registered in England under registration number 4780562. It is registered office address is at Floor 5, Zig Zag Building , 70 Victoria Street, London, SW1E 6SQ and its VAT registration number is 897 393454.
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