Keep your Finances Secure

Keep your Finances Secure

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Moneycorp are committed to ensuring you are able to conduct your financial transactions safe in the knowledge that your money is secure. With this in mind we have created this security guidance.

We are committed to ensuring you are able to conduct your financial transactions safe in the knowledge that your money is secure. With this in mind we have created this security guidance.


Top tips for conducting secure transactions with moneycorp:

  1. Email security

There is an increasing number of email compromise scams where the email look genuine, but the bank details have been changed or fraudulent instructions given. To protect yourself against these scams never accept 3rd party banking details or changes to payment instructions from anyone by email alone. Always re-confirm the information by using a phone number you trust, or in person.

  1. Online safety

Always enter our web address (www.moneycorp.com) straight into your browser’s address bar. Do not use links from emails or websites that you do not trust.

 

  1. Phone calls

Contact us immediately if you receive a notification about changes to your mobile phone number or e-mail address on your moneycorp account. If these notifications are unexpected this could indicate that your moneycorp account has been compromised.

Fraudsters will always call or email unexpectedly, and then try to quickly gain your trust and get you to make a bogus payment as a matter of urgency. Watch out for these unexpected calls and remember - you did not call them.

 

  1. Social media

Be careful what you share on social media sites like Facebook, Instagram and Twitter. You could unwittingly give away important information that criminals can use to pretend they are you, e.g. mother’s maiden name, place of birth, name of school you attended, etc.

 

  1. Secure passwords

Use a trusted password manager to store your passwords. Never store them in plain text (in a word document or spreadsheet) on your phone or computer and never write them down. If a criminal gains possession of your password, they could use it to access your online accounts.

 

If you have been the victim of fraud, or suspect fraud in any way connected to your moneycorp account, please contact us immediately on +44 (0) 207 589 3000. You should also contact your bank and local law enforcement agency. The sooner we can take action, the better the chances of recovering your money.