We pride ourselves in offering your business an unrivaled level of customer service, which in turn helps you provide the most comprehensive service possible to your clients.
Here are just some of the ways we’re always working on your behalf:
- You’ll be assigned a personal Account Manager with specialist knowledge of your industry.
- Our regular reports keep you informed of client trades, including statements and details of referral fees owed.
- We regularly evaluate and refine the services we offer through customer satisfaction surveys.
- We can support you at exhibitions and events to help inform your clients about the services we offer.
- We provide continuous online support and marketing tools to maximize your website's potential and alert your prospective clients to currency market movements.
- We send you currency updates via text message or email – keeping you and your team up-to-date with the latest exchange rates relevant to your clients.