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Security & Regulation FAQs

Security & Regulation FAQs

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Why should I choose moneycorp instead of my bank?

We specialize in providing our customer a more personal, tailored service than perhaps a bank can offer.

You’ll be assigned an account manager who will get to understand your company’s needs, and work with you to manage these proactively.

Timely information is crucial within the foreign exchange market, and we will provide up-to-the-minute insight into the driving forces affecting the currency markets. Armed with this knowledge you can then make informed decisions regarding your foreign currency transactions or your hedging strategies.

How do I know my money is safe with moneycorp?

We have been in business in the US for over 20 years and 35 years globally. The moneycorp Group helps clients make about 7 million transactions each year. We are a registered money services business, and a licensed and bonded money transmitter where required.

Are moneycorp insured by the Federal Deposit Insurance Corporation (FDIC)?

Electronic transfers sent through us are not insured by the FDIC, but we are stringently regulated by state banking regulators to ensure that we are maintaining adequate capital and bonding.

Are there any obligations or contractual obligations to work with you?

We do not obligate you to work with us as we work on a per transaction basis.

How do you keep my information secure?

We take privacy and security very seriously. Please view our privacy policy and ask your account manager if you have any specific concerns or require any additional security details.

What happens if I have any problems or a complaint?

As an authorized payment institution, moneycorp has an expert team on hand to help with any difficulties and a robust, comprehensive complaints procedure. The team is focused on customer satisfaction, so problems are put right as quickly as possible through an official complaints procedure.

To make a complaint please email: support@moneycorp.com

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The information contained on this website is for informational purposes only. The contents of this website should not be regarded as a recommendation or offer to buy or sell, or a solicitation of an offer to buy or sell financial products or services.

Products may not be available in all states or to all customers. Product availability may be subject to approval. Certain conditions and restrictions apply. Please speak with an Account Executive.

Nothing on this website should be considered personalized financial, investment, legal, tax or other advice. The financial products discussed on this website can be subject to substantial risk of loss and may not be suitable for everyone. Market participants must carefully make their own decisions based upon their specific objectives and financial positions.

The opinions expressed on this website are based on public information available at the time of writing, and are subject to change without notice based on changing conditions. The information, research, and opinions contained here have been obtained or derived from sources believed to be reliable, but we cannot guarantee their accuracy and completeness. Please conduct your own research and due diligence, and seek the advice of a qualified professional before you purchase any financial products or services.