Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months.**
Helping thousands of customers to send money around the world since 1979.
Your moneycorp account makes it easy and fast for you to send money abroad, track a rate, make regular payments and order travel money, with everything you might need at the touch of a button.
Using your moneycorp account - Frequently asked questions:
What is a red explorer Mastercard®?
The red explorer card is available online and to moneycorp international payments customers only.
You are able to:
- Link the card with your moneycorp online account and enjoy the same rewards and benefits available on the starcard.
- Load funds from your moneycorp online account in any of the available explorer card currencies.
- Unload available funds from the card to your moneycorp online account
- Enjoy preferential† rates when purchasing your travel money at any of our central London or airport branches.
If you’re an international payments customer you can apply for a red explorer card online, via your moneycorp online account. Please note, in order to apply you must be a UK resident, aged 18 or over.
† The preferential moneycorp rates are calculated by reducing the moneycorp retail margin when you top up your explorer card or purchase travel money in any moneycorp branch
What do I do if I forget my password / username?
If you have forgotten your password or username, visit the Login page and select the option ‘Forgotten your login details?’ underneath the login fields.
You will then be presented with two options: ‘Recover my username,’ and ‘Reset my password.’ Select the applicable option, and follow the instructions provided.
Should you experience any difficulties, please email us at firstname.lastname@example.org or call us on 0207 589 3000, where one of our dedicated customer service team will be happy to assist in getting you back online.
How do I change my password?
Login to your moneycorp account and click on your username in the top right hand corner. Select ‘Account Settings’ from the dropdown menu that appears.
At the bottom of the Account Settings page, click the link titled ‘Change your password’ and follow the resulting instructions.
How do I view previous transactions?
In order to view previous transactions, login to your moneycorp account. From here, click on ‘Transaction History’ to the upper left hand side of the screen.
Alternatively, to see your recent transactions, simply scroll down to the bottom of the account ‘Overview’ page. Here you will see a short list of your recent transactions, as well as an option to ‘View Transactions’, which will take you to your ‘Transaction History’.
You will be able to view transactions made between certain time periods, as well as by currency.
My name has changed - how do I update this?
For security reasons, you are not able to change your name on the platform itself, you must get in touch with us directly.
Please email us at email@example.com call us 0207 589 3000, where a member of staff will be happy to update your details, once, for security purposes, they have established that you are who you say you are, and not an impersonator trying to illegitimately access your account.
How can I get in contact with you?
United Kingdom (Head office)
moneycorp Zig Zag Building Floor 5
70 Victoria Street
London SW1E 6SQ