Customer Stories

We help millions of clients every year with their foreign exchange and international payment requirements. Here’s what just a few of our satisfied personal customers have to say about us.

The Hansons
Golf Apartment, Egypt 

The overall customer
service was brilliant” 

 

“My wife Linda and I bought a golf apartment in Soma Bay, Egypt in November 2010. We use this as a holiday home for ourselves, family and friends. We visit our apartment on a regular basis but we hope to live there for several months a year when we retire. We made the purchase with the help of Moneycorp, who we chose following recommendation by the Daily Telegraph.

Professional, knowledgeable and re-assuring
Moneycorp were excellent and they ensured the transfer of our funds in euros was both smooth and timely. The overall customer service was brilliant and we had regular contact with our dealer Simon Lowy. He was professional, knowledgeable and re-assuring throughout the very stressful few months leading to completion. 

Very competitive exchange rate
We were particularly impressed with the assistance Moneycorp provided, when a last minute hitch took place and we needed a large sum of euros in less than 24 hours notice to take with us to Egypt the following day. The money was arranged without a problem and at a very competitive exchange rate.

Slick, efficient and accessible
The Moneycorp customer service was slick, efficient and they were accessible whenever we needed them.  Simon even was there to ring us from time to time to make sure everything was ok. We definitely intend using Moneycorp to transfer money to Egypt when we retire and would certainly recommend them to friends and family without hesitation.”

 

The Morrisons
Holiday Home, France

When the rate was good,
Moneycorp informed me
and the transfer began


“In 2010 at the end of November my wife and I finally found a little village house in Goult, in Provence, France. In December 2011 we started to think about exchanging and transferring our money overseas. I did speak with other Brokers and asked for their exchange rates but Moneycorp came on top, with the most competitive rates, so I began to contact them.

I could trust my dealer
Chris Norman was my appointed dealer who looked after my account day in and day out. He would call me whenever the euro was in my favour.  When the rate was good, Chris informed me straight away and the transfer began. I couldn’t fault the customer service it was clean, quick and tidy just what you need. I felt like I could trust my dealer and I knew straight away he knew what he was doing.” 


The Kents
Holiday Homes,
USA & Portugal

Moneycorp was far better
than using a bank, absolutely
hassle free 

 

My wife and I thoroughly enjoy living in two properties overseas, one in Florida America, and the other in Algarve, Portugal.

Found Moneycorp in the Telegraph
We used our high-street bank Barclays to help transfer our funds for living expenses in both properties but little mistakes were occurring which was quite frustrating. We even placed a complaint which was ignored and that was the final straw. I found Moneycorp in the Telegraph newspaper and a family friend recommended using them.

I was very happy… friendly and efficient customer service
Moneycorp was far better than using a bank, absolutely hassle free. I was very happy with the process of the deal and all staff was friendly and efficient throughout customer service. All I can say is that I was very pleased.”  

test