Customer Stories

We help millions of clients every year with their foreign exchange and international payment requirements. Here’s what just a few of our satisfied personal customers have to say about us.

The Hansons
Golf Apartment, Egypt 

The overall customer
service was brilliant” 

 

“My wife Linda and I bought a golf apartment in Soma Bay, Egypt in November 2010. We use this as a holiday home for ourselves, family and friends. We visit our apartment on a regular basis but we hope to live there for several months a year when we retire. We made the purchase with the help of Moneycorp, who we chose following recommendation by the Daily Telegraph.

Professional, knowledgeable and re-assuring
Moneycorp were excellent and they ensured the transfer of our funds in euros was both smooth and timely. The overall customer service was brilliant and we had regular contact with our dealer Simon Lowy. He was professional, knowledgeable and re-assuring throughout the very stressful few months leading to completion. 

Very competitive exchange rate
We were particularly impressed with the assistance Moneycorp provided, when a last minute hitch took place and we needed a large sum of euros in less than 24 hours notice to take with us to Egypt the following day. The money was arranged without a problem and at a very competitive exchange rate.

Slick, efficient and accessible
The Moneycorp customer service was slick, efficient and they were accessible whenever we needed them.  Simon even was there to ring us from time to time to make sure everything was ok. We definitely intend using Moneycorp to transfer money to Egypt when we retire and would certainly recommend them to friends and family without hesitation.”

 

The Kents
Holiday Homes,
USA & Portugal

Moneycorp was far better
than using a bank, absolutely
hassle free 

 

My wife and I thoroughly enjoy living in two properties overseas, one in Florida America, and the other in Algarve, Portugal.

Found Moneycorp in the Telegraph
We used our high-street bank Barclays to help transfer our funds for living expenses in both properties but little mistakes were occurring which was quite frustrating. We even placed a complaint which was ignored and that was the final straw. I found Moneycorp in the Telegraph newspaper and a family friend recommended using them.

I was very happy… friendly and efficient customer service
Moneycorp was far better than using a bank, absolutely hassle free. I was very happy with the process of the deal and all staff was friendly and efficient throughout customer service. All I can say is that I was very pleased.” 


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